Service by brand
ABB UPS service: maintenance, repair and batteries
We maintain and repair ABB three-phase UPS systems: Conceptpower DPA and its UL version, DPA 250 S4, DPA UPScale ST and RI, MegaFlex DPA and PCS100. Older GE-branded lines have their own page. We are a Canadian UPS service and supply provider since 2012, not ABB. Same-day service in Montreal, Quebec City, Toronto and Ottawa; 24 to 48 hours elsewhere in Canada.
Key facts
- DPA module operation: completely independent of each other
- DPA 250 S4 access: maintenance and cable connections from the front
- Conceptpower DPA module ratings: 30, 40 or 50 kVA
What we service
Three-phase families we work on, each with its model page:
Preventive maintenance
ABB states that on the DPA 250 S4, maintenance, service and all cable connections can be managed from the front of the frame cabinet, with no side or rear access required. A yearly visit is the baseline: batteries measured block by block, fans and air filters, connection torque and a thermal scan under load, the event log and settings, and a written report with every reading next to the previous visit.
Repair
In ABB's DPA architecture the UPS modules operate completely independently of each other, so one failed module does not take the others down; on the Conceptpower DPA, modules are rated 30, 40 or 50 kVA. We diagnose from the alarm history and the measurements, quote the part and the labour before fitting anything, and test the unit back to normal operation.
Every service line we offer, ABB systems included, is listed on the services overview, and the trade-offs of module-based frames are covered on the modular systems page.
Batteries
The runtime of a DPA system depends on the weakest block in each string. We replace battery strings and cabinets, measure each block before and after, and size replacement strings to the runtime you need. A string is replaced as a set: one new block in an aged string ages to match the others.
Legacy and discontinued models
GE-branded SG Series, SitePro and LP33 systems are covered on GE UPS service. When a replacement makes more sense, we size a current system for the measured load and plan the cutover.
Planning the replacement: replacing a discontinued three-phase UPS.
When the manufacturer should do the work
A unit still under the manufacturer's warranty, or a new system awaiting its first start-up, goes through the manufacturer first. Maintenance, repairs and batteries after that can be done by us.
Coverage and quotes
Same-day service in Montreal, Quebec City, Toronto and Ottawa; 24 to 48 hours elsewhere in Canada. We reply and quote within 4 business hours. Tell us the brand, the model and the symptom or the visit you need, and the quote comes back with the scope and the date.
We also service GE, APC / Schneider and Eaton three-phase systems.
Our UPS services
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Common questions
Do you service ABB Conceptpower DPA systems?
Yes, the IEC and UL versions, along with the DPA 250 S4, DPA UPScale ST and RI, MegaFlex DPA and PCS100.
Can one DPA module fail without dropping the load?
ABB states that DPA modules operate completely independently of each other, so with redundant modules the others keep carrying the load while one is replaced.
Do you also service older GE UPS systems?
Yes: <a href="/ge/service/">GE UPS service</a> covers the SG Series, SitePro, LP33 and TLE Series.
How fast can a technician come?
Same-day service in Montreal, Quebec City, Toronto and Ottawa; 24 to 48 hours elsewhere in Canada. We reply and quote within 4 business hours.
Sources, checked October 4, 2026:
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Brand names are trademarks of their owners and are used only to identify the equipment we service. We are not the manufacturer and are not affiliated with it.