Service by brand
Socomec UPS service: maintenance, repair and batteries
We maintain and repair Socomec three-phase UPS systems: MASTERYS GP4, BC+ and BC+ FLEX, MODULYS GP, XM, XL and RM GP, DELPHYS GP, XM, XL and MX Elite+, and the discontinued MASTERYS MC, DELPHYS MX and DELPHYS BC. We are a Canadian UPS service and supply provider since 2012, not Socomec. Same-day service in Montreal, Quebec City, Toronto and Ottawa; 24 to 48 hours elsewhere in Canada.
Key facts
- MASTERYS GP4 maintenance: front access, advanced brick replacement
- MASTERYS GP4 battery management: Expert Battery System (EBS)
What we service
Three-phase families we work on, each with its model page:
- DELPHYS GP
- DELPHYS MX Elite+
- DELPHYS XL
- DELPHYS XM
- MASTERYS BC+
- MASTERYS BC+ FLEX
- MASTERYS GP4
- MODULYS GP
- MODULYS RM GP
- MODULYS XL
- MODULYS XM
Discontinued families we still maintain:
Preventive maintenance
Socomec states that the MASTERYS GP4 has been engineered for safe and fast maintenance by front access, with advanced brick replacement, which keeps most of the visit on the front of the cabinet. A yearly visit is the baseline: batteries measured block by block, fans and air filters, connection torque and a thermal scan under load, the event log and settings, and a written report with every reading next to the previous visit.
Repair
On MASTERYS and MODULYS systems, a failed subassembly is replaced as a unit and the system is returned to double conversion. We diagnose from the alarm history and the measurements, quote the part and the labour before fitting anything, and test the unit back to normal operation.
Batteries
Socomec equips the MASTERYS GP4 with an Expert Battery System (EBS) to protect battery life and back-up time; its readings are part of our visit. We replace battery strings and cabinets, measure each block before and after, and size replacement strings to the runtime you need. A string is replaced as a set: one new block in an aged string ages to match the others.
Large Socomec installations fall under our high-capacity three-phase service, and replacement blocks for MASTERYS and DELPHYS cabinets can be matched in the replacement battery catalogue.
Legacy and discontinued models
MASTERYS MC, DELPHYS MX and DELPHYS BC systems are no longer sold. We keep them in service while parts and batteries can be sourced. When a replacement makes more sense, we size a current system for the measured load and plan the cutover.
Planning the replacement: replacing a discontinued three-phase UPS.
When the manufacturer should do the work
A unit still under the manufacturer's warranty, or a new system awaiting its first start-up, goes through the manufacturer first. Maintenance, repairs and batteries after that can be done by us.
Coverage and quotes
Same-day service in Montreal, Quebec City, Toronto and Ottawa; 24 to 48 hours elsewhere in Canada. We reply and quote within 4 business hours. Tell us the brand, the model and the symptom or the visit you need, and the quote comes back with the scope and the date.
We also service ABB, GE and APC / Schneider three-phase systems.
Our UPS services
Service by brand
Related pages
Common questions
Do you service Socomec MASTERYS and DELPHYS systems?
Yes: MASTERYS GP4, BC+ and BC+ FLEX, MODULYS GP, XM, XL and RM GP, DELPHYS GP, XM, XL and MX Elite+, and the discontinued MASTERYS MC, DELPHYS MX and DELPHYS BC.
Does a MASTERYS GP4 need rear access for maintenance?
Socomec states the GP4 was engineered for maintenance by front access, so most of the visit is done from the front of the cabinet.
Do you work on the discontinued MASTERYS MC?
Yes, while parts and batteries can be sourced, and we quote a current system when a replacement makes more sense.
How fast can a technician come?
Same-day service in Montreal, Quebec City, Toronto and Ottawa; 24 to 48 hours elsewhere in Canada. We reply and quote within 4 business hours.
Sources, checked October 4, 2026:
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Brand names are trademarks of their owners and are used only to identify the equipment we service. We are not the manufacturer and are not affiliated with it.